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LATEST NEWS ON CORONAVIRUS (COVID-19)

Please click on the link below to NHS INFORM SCOTLAND for the latest information on Coronavirus

https://www.nhsinform.scot/coronavirus

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Welcome to Andy Lake, Scottish Ambulance Service Advanced Practitioner, who joins our team on Monday 3rd February 2020.  See LATEST NEWS on the right of the page - details in the newsletter.

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SEASONAL FLU CLINIC 2019

This years seasonal flu clinic was on 31.10.19.

If you received a flu invite but you missed the clinic and would still like to have your jab please call the Practice for an appointment.

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PRACTICE CLOSURE DATES

Please see the column on the right for details of when we are closed for Public Holidays and Training afternoons.

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Information for Patients - Appointment Systemsteth_pills_diary

We operate a system which we hope will increase the availability of appointments with individual doctors and make it easier to speak to them on the phone.

This works in the following way:

  1. If you phone in for an emergency appointment for today, the receptionist will take your details and the emergency doctor will call you back. You will be asked to give a brief explanation of why you need the appointment - the receptionists have been asked to record this information in order to assist the GP's in prioritising their work. The emergency doctor will call you back to discuss your problem and take appropriate action, which may be to make an appointment for you later in the day, give you advice or issue a prescription.
  2. If you wish to speak to a particular doctor regarding something which is not urgent, we will arrange for the doctor to call you back. NB this is unlikely to be on the same day if the doctor is part time or has full surgeries that day, so you will be passed to the duty doctor if it is a matter which needs immediate action. 
  3. Non urgent routine appointments will continue to be booked by the reception staff in the normal way.

Please note – our phone system is now linked to Raigmore Hospital, so our number will appear as a 0800 number when we call you back.

 
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