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Noticeboard

FLU CLINIC

Our flu clinic took place on 8th November 2018. If you were unable to attend for any reason please contact the Practice and we will give you an appointment to have your vaccination at the Health Centre.

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FESTIVE SEASON CLOSURE

Please note we are closed for the following days over

Christmas and New Year:

Tuesday 25th December 2018 & Wednesday 26th December 2018

Tuesday 1st January 2019 & Wednesday 2nd January 2019

We will have our usual opening hours on the other days during these two weeks.

Information for Patients - Appointment Systemsteth_pills_diary

We operate a system which we hope will increase the availability of appointments with individual doctors and make it easier to speak to them on the phone.

This works in the following way:

  1. If you phone in for an emergency appointment for today, the receptionist will take your details and the emergency doctor will call you back. You will be asked to give a brief explanation of why you need the appointment - the receptionists have been asked to record this information in order to assist the GP's in prioritising their work. The emergency doctor will call you back to discuss your problem and take appropriate action, which may be to make an appointment for you later in the day, give you advice or issue a prescription.
  2. If you wish to speak to a particular doctor regarding something which is not urgent, we will arrange for the doctor to call you back. NB this is unlikely to be on the same day if the doctor is part time or has full surgeries that day, so you will be passed to the duty doctor if it is a matter which needs immediate action. 
  3. Non urgent routine appointments will continue to be booked by the reception staff in the normal way.

Please note – our phone system is now linked to Raigmore Hospital, so our number will appear as a 0800 number when we call you back.

 
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