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Noticeboard

FLU VACCINATIONS 2018

We would like to advise our patients of the situation this year with FLU VACCINATIONS.

 

All our vaccinations are being supplied in batches and we are unlikely to have the numbers we need until the end of October. Because of this we have been unable to fix a date for our flu clinic, but we expect it to be early in November.

 

For this reason you will not receive your Flu Invite letter until late October, so we would ask that you did not phone the surgery in the meantime as we will be unable to give you a date for the flu clinic until it becomes clearer when our vaccinations will arrive.

 

Thank you for your patience.

  

The Doctors at Grantown Medical Practice

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Training Afternoons

We are closed from 1pm on the dates below for Staff Training. Patients requiring medical help should contact NHS 24 on their national number - 111.

Wednesday 14th November 2018

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Information for Patients - Appointment Systemsteth_pills_diary

We operate a system which we hope will increase the availability of appointments with individual doctors and make it easier to speak to them on the phone.

This works in the following way:

  1. If you phone in for an emergency appointment for today, the receptionist will take your details and the emergency doctor will call you back. You will be asked to give a brief explanation of why you need the appointment - the receptionists have been asked to record this information in order to assist the GP's in prioritising their work. The emergency doctor will call you back to discuss your problem and take appropriate action, which may be to make an appointment for you later in the day, give you advice or issue a prescription.
  2. If you wish to speak to a particular doctor regarding something which is not urgent, we will arrange for the doctor to call you back. NB this is unlikely to be on the same day if the doctor is part time or has full surgeries that day, so you will be passed to the duty doctor if it is a matter which needs immediate action. 
  3. Non urgent routine appointments will continue to be booked by the reception staff in the normal way.

Please note – our phone system is now linked to Raigmore Hospital, so our number will appear as a 0800 number when we call you back.

 
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